PRIVACY POLICY

Who we are

Suggested text: Our website address is: https://adlix.uk.

Adlix – Refund Policy

At Adlix, we are dedicated to providing the best social media management services to our clients. Your satisfaction is our priority, and we strive to meet your expectations. However, we understand that sometimes things may not go as planned. Please read our refund policy carefully to understand your rights and the circumstances under which refunds may be granted.

1. Service Satisfaction Guarantee
We offer a 7-day satisfaction guarantee on our services. If you are not satisfied with our work within the first 7 days of service, you may request a refund, provided no content has been posted or delivered.

2. Refund Eligibility
To be eligible for a refund, the following conditions must be met:

A refund request must be submitted within 7 days of starting the service.
No social media content (posts, reels, ads, etc.) has been published or made live.
The client has not received any reports, consultations, or strategies that have been agreed upon as deliverables.
Refund requests made after 7 days or after services have been delivered are not eligible.
3. Non-Refundable Circumstances
Refunds will not be issued in the following cases:

Services have already been performed or content has been posted on your social media accounts.
If client delays or fails to provide necessary materials, content, or feedback, leading to a disruption in the service timeline.
Custom services or strategies that require upfront time and resource investment (such as campaign strategies or consultations) are non-refundable.
4. Requesting a Refund
To request a refund, please email our support team at info@adlix.uk with the following details:

Your full name and contact information
The date of your purchase or service start
The reason for your refund request
Our team will review your request and respond within 5 business days. If approved, refunds will be processed using the original payment method within 7–10 business days.

5. Modifications to the Refund Policy
Adlix reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and it is your responsibility to review these updates.

Email: info@adlix.uk
Address: 2 Kiel Close, M30 0LE, Manchester, UK
These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

Adlix – Privacy Policy

At Adlix, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect any data you provide when using our website and services.

1. Information We Collect
Personal Information:
When you engage with Adlix, we may collect the following information:

Name, job title, company name
Contact details such as email address, phone number
Social media account information and credentials
Business information relevant to providing our services
Payment details when purchasing our services
Automatically Collected Information:
We may also collect information about your visit to our website or interactions with our content. This can include:

IP address
Browser type and version
Time zone settings and location
Pages you visit on our site
Time spent on those pages and other analytical data
2. How We Use Your Information
We collect your information to understand your needs and provide you with better services. The data we collect may be used for:

Customizing our services to meet your business needs
Managing your social media accounts on your behalf
Processing payments and managing transactions
Sending important communications, such as invoices, reports, and service updates
Improving our products and services through internal analytics
Responding to your inquiries or requests
Sending marketing and promotional materials (only if you opt-in)
3. How We Protect Your Information
We take your privacy seriously and use the following measures to protect your information:

Data Encryption: All sensitive information (such as login credentials and payment data) is encrypted using secure technologies.
Restricted Access: Only authorized personnel have access to personal data, and they are required to maintain confidentiality.
Regular Security Audits: We review and update our security practices regularly to protect against data breaches.
However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing
We do not sell or lease your personal information to third parties. However, we may share your information with trusted third parties who assist us in delivering our services, such as:

Payment Processors: To process transactions securely.
Third-Party Tools: CRM systems or other software needed to provide our services.
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations.
Any third-party service providers are bound by confidentiality agreements to protect your data.

5. Cookies
Our website uses cookies to improve user experience and gather analytics. Cookies are small text files stored on your device to help us recognize your preferences and optimize site performance.

You can choose to accept or decline cookies through your browser settings. However, disabling cookies may limit your ability to fully experience our website.

6. Third-Party Links
Our website may contain links to other websites of interest. However, once you use these links to leave our site, we have no control over the other website’s privacy policies. Please review the privacy statements of any third-party websites you visit.

7. Your Rights
You have the following rights regarding your personal information:

Access: You may request a copy of the personal data we hold about you.
Rectification: You have the right to correct any inaccurate or incomplete data.
Deletion: You may request that we delete your personal information if it is no longer necessary for the purpose it was collected.
Objection: You can object to the processing of your personal data for marketing purposes.
Withdraw Consent: You can withdraw your consent to receive marketing materials at any time.
To exercise any of these rights, please contact us at info@adlix.uk.

8. Changes to This Privacy Policy
Adlix reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revised date will be updated at the top. We encourage you to review this policy periodically.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:

Adlix – Terms & Conditions

Welcome to Adlix. By accessing or using our services, you agree to comply with the following terms and conditions. Please read them carefully.

1. Acceptance of Terms
By using our website, services, or interacting with our content, you agree to be bound by these Terms and Services, as well as any other policies referenced here.

2. Services Overview
Adlix provides social media management, digital marketing, content creation, and related services. Our packages are designed for businesses seeking assistance with their online presence across various platforms, including but not limited to Instagram, Facebook, and LinkedIn.

Service Packages:
£99/month Package: Includes 30 posts, 8 reels, stories, and management of 3 accounts for the first month.
£299/month Package: Includes social media strategy, content creation, and account management services.
£750/month Package: Full-service social media management with additional reporting and strategic consultations.
We reserve the right to modify or discontinue any service with or without notice.

3. Client Responsibilities
Timely Communication: Clients must provide necessary details, approvals, and feedback within a reasonable timeframe to avoid delays in service.
Content Approval: Clients are responsible for approving all content we create. Once approved, we will post it according to the agreed schedule.
Account Access: Clients must provide access to the required social media platforms to allow us to manage their accounts efficiently.
4. Payment Terms
All payments must be made in advance for the services rendered. Payment details and schedules are as follows:

Payments for monthly services are due at the start of each billing cycle.
For packages exceeding the initial offer price, payments will adjust to the regular rate after the promotional period (e.g., £100/month after the first month).
Failure to complete payment will result in suspension of services until the balance is paid in full.

5. Refund Policy
We offer a 7-day refund policy for any unsatisfactory service if no content has been posted yet. Once content is posted, no refunds will be issued.

6. Termination of Services
Both parties can terminate this agreement with 14 days’ written notice. Upon termination, Adlix will cease all work and return any unused materials provided by the client.

7. Content Ownership
All content created by Adlix for your social media accounts, such as graphics, copy, and strategy, remains the property of Adlix until full payment is received. Once paid, the content becomes the property of the client.

8. Limitation of Liability
Adlix will not be held liable for any loss, damage, or business interruption resulting from the use or inability to use our services. We make no warranties about the success of our services in terms of engagement or business growth, as results may vary.

9. Confidentiality
We respect the privacy and confidentiality of your business information. All data shared with us, including login credentials and strategic plans, will be kept confidential and used solely for service delivery.

10. Changes to Terms
We reserve the right to update or modify these terms at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically.

11. Governing Law
These terms are governed by the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the UK courts.

Adlix

Who we are

Adlix – Refund Policy

Adlix – Privacy Policy

Adlix – Terms & Conditions

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Working Hours

Monday	9:00am - 5:00pm
Tuesday	9:00am - 5:00pm
Wednesday	9:00am - 5:00pm
Thursday	9:00am - 5:00pm
Friday	9:00am - 5:00pm
Saturday	9:00am - 5:00pm
Sunday	closed